WINIFER MONANGE
Hospitality Professional | House Manager
Kisii, KE.About
Highly organized and dedicated Hospitality professional with a Diploma in Hospitality and proven experience in House Management. Adept at overseeing comprehensive household operations, ensuring exceptional guest experiences, and maintaining high standards of service delivery. Possesses strong communication, multi-tasking, and detail-oriented skills, committed to contributing to a dynamic hospitality environment.
Work
Saudi Arabia, Saudi Arabia
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Summary
Managed comprehensive household operations for a private residence, ensuring high standards of service and guest satisfaction.
Highlights
Directed daily household operations, including cleaning, maintenance, and inventory management, to ensure a pristine and functional environment.
Coordinated and managed catering services for various events and daily needs, demonstrating strong organizational and culinary service skills.
Maintained meticulous records and documentation for household expenses, supplies, and schedules, optimizing resource allocation.
Provided exceptional guest relations, anticipating needs and ensuring a comfortable and welcoming atmosphere through proactive communication and attention to detail.
Managed multiple tasks concurrently, efficiently prioritizing responsibilities to meet demanding schedules and deliver high-quality service.
Skills
Core Hospitality Skills
Housekeeping, Catering Management, Guest Relations, Operations Management, Service Delivery.
Administrative & Organizational Skills
Documentation, Detail-Oriented, Multi-tasking, Time Management, Inventory Management.
Interpersonal Skills
Communication Skills, Team Collaboration, Problem-Solving, Behavior Analysis.
Technical Skills
Microsoft Office Suite, Computer Packages.